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Service request

Fill out the online Service Request Form

or

use the PDF Printable Service Request Form

 

Live technical support

For live Technical Support between 8:00 am through 5:00 pm (pst), please click on the link for Yahoo Messenger.

Yahoo IM

The yahoo IDs for live messenger support is:

Tech_Rugged_Notebooks

 

Email direct

Service@RuggedNotebooks.com

Rugged Notebooks Support
 
Warranty service information

If you need technical assistance with your notebook computer, or if you need to send your system in for service, please call Rugged Notebooks Technical Support at 1-866-278-4433 x109, use the online Service Request form option located on the Support page or use the Live Technical Support option via Yahoo® Instant Messenger during the listed hours of operation. You must be given a Return Merchandise Authorization (RMA) Number prior to shipping any equipment. Products received without an RMA number will not be accepted.

IMPORTANT! Always retain the original packaging for your system. You will need it to safely ship your system to Rugged Notebooks for service or repair.

More important information >>>
 
 
Drivers Download/User Manuals and Guides:
Fully Rugged Notebook Drivers
Drivers Download: User Manual & Guide:
RNB790 (A790) RNB790 (A790) Manual
RNB130 (W130) RNB130 (W130) Manual
RNB230 Max (M230N) RNB230 Max (M230N) Manual
RNB230 (M230) RNB230 (M230) Manual
RNB100 Convertible (V100)

RNB100 Convertible (V100) User Manual

RNB100 Convertible GPS Install Guide

RNB300 (B300) RNB300 User's Manual
RNB300 Car Docking Guide
Rough Rider Max Model (M220) Rough Rider Max (M220) Manual
Rough Rider Junior Model (W120) Rough Rider Junior (W120) Manual
Rough Rider I Model (A320) Rough Rider I Model (A320) Manual
Rough Rider I+ Model (A320S)  
Rough Rider I++ Model (A320T) Rough Rider I++ Model (A320T) Manual
Rough Rider II Model (RT686) Rough Rider II Model (RT686) Manual
Rough Rider II Model (RT786) Rough Rider II Model (RT786) Manual
Rough Rider II+ Model (RT786EX) Rough Rider II+ Model (RT786EX) Manual
Rough Rider III Model (A740) Rough Rider III Model (A740) Manual
Rough Rider III Model RS-232/RS422 Install Guide (A740)
Rough Rider III Model Shock Mount (A740)
Rough Rider III Model (A740T) Rough Rider III Model (A740T) User Manual
Rough Rider III Model (A760) Rough Rider III Model (A760) User Manual
Rough Rider III Model (A760T) User Manual
Rough Rider III Model (A770) Rough Rider III Model (A770) User Manual
PCI Expansion User Manual
RS-485 User Manual
Fully Rugged Tablet Drivers
Drivers Download: User Manual & Guide:
RNB100 Tablet (E100) RNB100 Tablet User's Manual
RNB100 Tablet Read Me First
Scribe Tablet Model (CA25) Scribe Tablet Model (CA25)
Scribe Tablet Model (CA27) Scribe Tablet Model (CA27)
Scribe (CA27) Vehicle Dock
Scribe (CA27) GPRS W2K
Scribe (CA27) GPS W2K / XP
Scribe (CA27) WLAN W2K / XP
 
Semi Rugged Notebook Drivers
Drivers Download: User Manual & Guide:
RNB470 (P470) RNB470 English User Manual
RNB470 French User Manual
13.3 Stealth Model S13Y/D13RY 13.3 Stealth User Manual
14.1 Stealth Model S14Y/D14RY 14.1 Stealth User Manual
Talon Intel Model P14N(N1400TK)
*This Model Has 4 Buttons to the upper left of the Firewire port on the left front edge of the notebook
Talon Intel P14N(N1400TK) User Manual
Talon Intel Model P14N(N1400SK) Talon Intel P14N(N1400SK) User Manual
Talon Intel Model S14D/D14RI Talon Intel Model S14D/D14RI User Manual
Talon AMD Model S14K/D14RA Talon AMD User Manual
Hawk Model R15GN/N15RN Hawk User Manual
Hawk Centrino Model R15B/N15RB Hawk Centrino User User Manual
Black Hawk Model R15D/N15RI Black Hawk English Manual
Black Hawk Spanish Manual
Black Hawk Duo Model S15S/N15RS Black Hawk Duo User Manual
Frequently Asked Questions for the semi-rugged models
Rugged PDA Drivers
Drivers Download: User Manual & Guide:
TDS Recon Windows Mobile 2003 TDS Recon User Manual
TDS Recon NX-G-S User Manual
TDS Recon Windows Mobile 2005 (Doc.) TDS Recon User Manual
TDS Nomad Windows Mobile 2006 TDS Nomad User Manual
TDS Ranger Windows Mobile 5.0 TDS Ranger User Manual

 

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