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Q3. Which modem driver should
I use for Rough Rider II internal modem?
A. Please install the driver with
the RCII VGA/Utility driver, browse for the 336 directory.
Q4. How does the LS120 drive work
under DOS and Win95?
A. Press del, go to the setup and
highlight Bios features setup, change to LS120,c:. In win95, it
should be recognized as b drive. If not, go to control panel,
system icon, and check hard disk controller to see if there is
a third line; say Ide/eide hard disk controller. If there isn't
one, go to add hardware, click next, select No, click next and
select Ide/eide hard driver controller, IRQ=15, address 170-176….etc.
Reboot the computer, it should be recognized as b drive.
Q5. Why does the CD ROM drive
letter not show in "My Computer" after I connect the CD ROM to
the Rough Ryder II machine?
A. First, go to control panel, system
icon, device manager and check hard disk controller to see if
there is a third line; say Ide/eide hard disk controller. If there
isn't one, go to control panel, add new hardware, click next,
select No, click next and select Ide/eide hard drive controller,
IRQ=15, address 170-176 etc., (if it does not show IRQ=15, go
to control panel, pc card and disable both Texas Instrument PCMCIA
drivers) click next and finish the setup. Reboot the computer,
the CD ROM should be recognized as d or e drive now.
Q6. We are experiencing a little
trouble with one of our Rough Rider IIs. When hooked up to one
of our instruments, the serial port seems to cut out - i.e., data
is intermittently lost. Help?
A. Please boot to win95, go to control
panel, power icon and remove the check mark from the check box
that "allows win95 to manage power use of this computer". Reboot
the computer and try to hook up the instruments to the serial
ports again.
Rough Rider Jr. Plus (with two
parallel ports)
Q1. What kind of PCMCIA and sound
chips?
A. Please see Rough Rider Jr. Plus
Q1.
Q2. What kind of PCMCIA Ethernet
cards should be used with the Rough Rider Jr. Plus laptops?
A. We suggest you use 16 bit SysGear
Ethernet card or 3C575-tx CardBus PC card (bottom slot only).
Rough Rider Jr. Plus (with only
one parallel port)
Q1. I have RC586, the floppy drive
does not work. Why?
A. Reboot the computer, when counting
the memory, press the "del" key and go to the Bios setup. Select
peripheral and press enter, the ext. FDD setting must be enabled.
If you want to use the printer, change the ext. FDD setting to
disabled.
Q2. My external mouse is not working
on a RC586 computer, please help!
A. Please download the three files:
m1.bat, mouse1.com (for Microsoft mouse only), and test.exe. Copy
these files to the diskette or your RC586HDD. Boot up win95 and
hit F8 key, go to command mode. At the DOS prompt, run m1.bat
to test your external mouse. If it works, then reboot the computer
and go to win95, control panel, run "add new hardware". If everything
is o.k., then the external mouse should work.
Rough Rider I and III
Q1. What is the difference between
Rough Rider I and Rough Rider III?
A. The Rough Rider III is allowed
to install Expansion Box** The Rough Rider I does not have the
expansion box. **There are 2*PCI or 2*ISA slots for expansion
cards in the Expansion box.
Q2. Why does my system show my
CPU speed slower than what is installed on the unit?
A. Select "Maximum Performance" for
"Intel ® SpeedStep™ Tech." under Power menu in BIOS setting. 1.
Press F2 to make changes in BIOS setting when system boots up.
2. Under Power menu, click "Intel® SpeedStep™" and select "Maximum
Performance" 3. Save changes and Exit from the BIOS.
Q3. Is the Rough Rider I & III
a/c adapter interchangeable?
A. Yes! The output for both units
is the same: 22.5V. 2.4A
Q4. What is the candela rating
of the LCD screens of Rough Rider I and III on both 12.1" SVGA
and 13.3" XGA screens?
A. The candela rating is described
as follows: 12.1" SVGA brightness - 120 (cd/m*m) 13.3" XGA brightness
- 150 (cd/m*m).
Q5. Currently the manual states
that the floppy drive's LED turns on when floppy is installed
in Bay 1. If we install a floppy in Bay 2, does the LED for Bay
2 turn on?
A. Yes, if you install Bay 2 FDD,
the FDD indicator would work when FDD is reading.
SCRIBE
Q1. Why doesn't my Scribe work
in suspend mode with Windows 2000?
A. Because you must install the latest
VGA driver which is ATI Rage Mobility. You may use the W2000 VGA
driver, but the suspend mode will not function properly because
you must install the latest VGA driver which is ATI Rage Mobility.
You may use the W2000 VGA driver, but the suspend mode will not
function properly.
Q2. How does Primary and 2nd battery
function on Scribe?
A. Charge: 1. Charge primary battery
first 2. then charge 2nd battery Discharge: 1. Discharge 2nd battery
first 2. then discharge primary battery.
Q3. My Scribe cannot work with
GPS (serial port).
A. Please follow these instructions:
1. Unplug com1 device. 2. Go to device manager. 3. Remove/uninstall
"com1" 4. Restart unit 5. Plug in com1 device 6. Start GPS program.
7. Tell GPS program to find device at com1.
Q4. The touch screen is not working
on CA25, what should I do to fix the problem?
A. First, please try to shut down
the unit and see if it works after reboot. If not, please download
the latest touchscreen driver 3.0 for better performance.
TALON
Q1. How do I enter the BIOS on
the Talon?
A. During the boot sequence, press
the del key on the keyboard.
Q2. My video card is supposed
to be 32 MB but it reads 8 MB. How do I get it to the maximum?
A. Boot your Talon up and press the
del key right away. Then using the arrows highlight the advanced
tab. Scroll down to shared memory and use the page up and down
keys to highlight the video MB setting you want to see.
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