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- Lynch and Sons
- Herzog Electric
- Stealth Engineering
- Quebecore World
- Sonatech
- Clayton County Fire Department
- Ojai School District
- Geauga Park District
- Granger
- Bredero Price Company
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- Securitas Security Services USA
- Critical Control Corporation
- Assurance Technology
- Glen National Recreation
- Science & Technology Int'l
- Clayton County Fire Department
- Kansas Department of Health & Environment
- Mississippi State University
- Draexlmaier Automotive of America
- Armed Forces Radiobiology Research
- Childs Engineering
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What Our Clients Say:
"The
rugged notebooks purchased from Ruggednotebooks.com were used
in the UH-1N Command and Control System Demonstration package.
This is an advanced command and control system used by the Marine
Corps to provide situational awareness to the war fighter in a
timely fashion.
In the demonstration platform, there were three notebooks used;
two Roughrider II's and one Roughrider III. The Roughrider III
had an associated docking station to it. This allowed the capability
of installing a video server in the system. This video server
captured live FLIR video and was shown and the Roughrider III
as well being networked to the other two notebooks.
The Roughrider II were the notebooks that the Operational and
Fire Support officers used. These notebooks had military applications
installed on them where they could view the battlefield, manipulate
data, and view a moving map in order to efficiently command and
control the battle. A control application was also installed on
these computers to enable the users control the radios that were
installed in the system via their notebooks and the Ethernet.
Finally, the PCMCIA slots provided by the two notebooks were used
as a direct data connection to the radios to accurately transmit
and receive situational awareness and map overlays.
The Roughrider III was also used as a common display for the two
officers to improve on their decision capabilities of how to handle
the battle.
All notebooks handled the shock and vibration of the UH-1N wonderfully
and no failures were reported. The notebooks met and exceeded
all expectations of the users of this advanced airborne command
and control system.
There were, however, two subjective critiques on the notebooks.
The displays were not nearly bright enough when the sun shined
on them. The demonstration was held out in the desert where it
gets very bright during the day. In addition, the mouse pads need
to be made less sensitive. When moving in the helicopter with
all its vibration, the less sensitive the mouse is the better.
All in all, the Marines were very happy with the performance of
the notebooks that were purchased from your company. The fact
that the system will be used again by the Marine Corps in experimental
exercises in May and June shows that system is success."
Bernie Coski
Communications Systems Section - US Marine Corp.
Command, Control, Communications, Computers and Intelligence
Branch
Space Systems Development Department
We are using your Rough Rider machine to run an application using your PCMCIA
Card Slots and ABS+ Backup System. Upon recieving our order from
you we had everything up and running within an hour. We like the
fact that we can go to one place to get everything we need and
not have to worry if the solution is going to work. I have nothing
but good things to say about your service, products, staff and
support. I called and spoke to one of your reps and he was very
helpful. He got back to me within the hour each time I called.
We feel your machines are very well engineered and exceed the
requirments that we have and therefore have no question of the
reliability, durability and overall quality of your product.
Anthon Castro
Technical Lead for Software
Northrup Grumman - Intergrated Systems
We are using
the Rough Rider I+ series notebooks to control a satellite data
link system using a satellite modem. We have several of your computers
in the network that send and receive data over a link and onto
a data network. One of the computers is used to control the simulation
the other is for the graphical display system to display data
to the operator.
We had a requirement to take these
units out in the filed under harsh conditions. The machine held
up very well and the sunlight readability on the Rough Rider I+
is adequate for our needs. These machines are an asset to our
project and they make it easier to complete the tasks that are
required being that it is an integral part of the system.
Rugged notebooks has been prompt
in response to all of our issues in turn making our job easier
and allowing us to complete our required projects.
Thank You for you Support RuggedNotebooks!
Chuck Jones
Naval Department
Department of Defense, China Lake
"We purchased 5 Rough Rider laptops for Public Safety from
RuggedNotebooks.com. We use the notebook computers to retrieve
infromation via wireless commnication from the state capital to
the field on criminal records, outstanding warrants and tickets.
Rugged notebooks offered the features we were looking for at the
best price with an extended warranty no one else would offer.
To date, aftersale support has met our expectations."
Fritz Luddeman
Computer GIS Technician
Crescent City Police Department
"On April 1-3, 2000, between 5 and 6 inches of rain fell
in parts of Madison County, Alabama. These rains caused the Tennessee
River to rise out of its banks and spill out across thousands
of acres of flood plain. Obtaining flow data during this event
was crucial. Two months earlier, we had purchased a Rough Rider
I rugged laptop. With this laptop, we were able to collect the
data we needed from a boat while bouncing off of 3 feet waves,
in currents of 8 feet/second, and in heavy rainfall. The laptop
weathered the storm and the turbulent conditions and was a great
asset in our data collection effort."
John M. Shelton
Hydrologist
U.S. Geological Survey
"The daylight readability of the display
for this unit is good. The Rough Rider I also passed our low temperature
operational testing (i.e., booting up and operating in a top-loading
freezer following storage overnight at approximately 5°F)."
Scott M. Weir
Environmental Scientist
Kansas Department of Health & Environment
Air Monitoring Services Section
Bureau of Air and Radiation
"Good morning, Everything else worked out wonderfully as well.” “in the face of your generous allowance, that does not reflect my extreme gratitude for your consideration of my needs in my time of distress.”
"The loaner performed admirably and instilled great confidence in what my machine would for me after the repair, and in Rugged Notebooks quality care and consideration and the sale. That confidence has been fruitfully borne out since receiving my Duo Max from you. It is performing exceptionally.
"Several laptop owners have expressed a fascination of the rugged and I did not hesitate to commend and recommend the rugged and Rugged Notebooks. I was honest in confessing my dilemma, but especially in conveying Rugged's service quality and the added value that represents. I also did not hesitate to correct the mis perception that this is a Toughbook! I kindly but firmly made clear that I own a Rugged Notebook, and that it was a wise choice.
Should you desire to use my recommendation in whole or in part, or to request a specific recommendation to a prospect, you may freely do so. I am not likely to change my opinion.
"I have also taken to asking my next employer, who intended to provide a laptop for the assignment, to allow me to use mine and to reimburse me for using it at a rate similar to the cost of the "ordinary" unit. He agreed to consider it in light of the fact that he often has to contend with difficulties and unexpected failures after only a few years of service in construction environments. Thank you for everything.
"Some of my compatriots in Iraq are equally grateful for the work I was able to do, and for the communication access I was able to provide them in there time of need. Again, my many thanks to you and everyone responsible for the successful repair and delivery of my rugged.
"I expect to maintain a long term satisfaction as a result of my decision to choose Rugged Notebooks.”
Thank you, and thank you again.”
Sincerely,
Rusty Bennett
Contractor Working in IRAQ
We are using
your Rough Rider II+ for surveying hydro graphics. We are mapping
the sea floor using a GPS system to capture the layout of the
ocean floor. The environment is very wet and we are constantly
traveling on boats from waterfront to waterfront. Our environment
tends to be quite harsh. We battle such things as rain, sleet
and snow. The sunlight readability exceeds all other laptops we
have used in the past.. In short, your machine has made our job
much easier and more efficient to accomplish our goals.
Childs Engineering
Bob Garedy
Engineering
"On January 20, 2000 I spilled a full can of Mountain Dew
soda into the keyboard of my RuggedNoteBooks.com Turbo 8250X multimedia
notebook computer in my hotel room. To my surprise when I turned
on the notebook it started functioning fine except for some sticky
keys on the keyboard, so then I ran water directly from the faucet
into the whole notebook and over the keyboard for approximately
5 minutes. When I was done I shook out the water from inside the
notebook as best I could, then I placed the unit opened and upside
down on top of the hotel room's air conditioning unit over the
night. The next morning when I turned on my machine, the LCD came
on and everything seemed to perform flawlessly and, best of all,
the sticky keys weren't sticky any more."
David B. Smith
President
Unhatched Inc.
www.unhatched.com
I wanted to thank you for all the
help you gave me when I was looking for some heavier-duty notebook
computers. Before purchasing the Talon series, I looked at the
Panasonic Toughbook, and couple of other notebooks that were designed
for heavy-duty use. After comparing features and prices, I decided
to give you guys a try. The Talon is well designed, with everything
easily accessible (something not found on other 'heavy-duty' designed
notebooks) Setup was extremely easy, and I had the computers booted
and running in no time. I also appreciate all your quick responses
to my questions, and working with me to help meet the strict contract
requirements of the customer we purchased these for. I think you
must have sent me half a dozen quotes because I kept changing
my mind on what kind of configuration we would need. So far, everything
is going well in the field. We were able to load all of the diagnostic
software we needed, and get running right away. Anyway, I thought
I would let you know how things are going. Hopefully when we start
building the remaining buses. Thanks again!
Jason P. Spano Computer Tech.
Neoplan USA Corporation
As a team of hydrologists in central
Texas, we deal with a variety of extreme conditions. From the
100F temperatures and high humidity of the Gulf of Mexico, to
the torrential rains and flash flooding of the Texas Hill Country,
this laptop has experienced it all. We use the Rough Rider II
to operate our Acoustic Doppler equipment and obtain flow data
that is crucial in managing the rivers. In the blazing Texas sun,
the outdoor viewable screen is clear and easy to read. In heavy
rain, we can operate our equipment without the fear of water seeping
in and ruining the system, and at night, the backlit keyboard
is a real luxury. The Rough Rider II has proven to be a real asset
to our work, and we look forward to testing it more in the future.
Matt Ables
Assoc. Hydrologist
Ratings Analysis
River Services
Hydrology Field Operations
Lower Colorado River Authority
We have used the Hawk semi-rugged
series from Rugged Notebooks Inc. for some four years now in rough
outdoor boating conditions and have found them very durable and
the only solution for sunlight readability in a large hi-resolution
format. Others use Dells or IBMs and find themselves spending
hundreds of dollars in curtaining their boats to block out the
sun while trying to conducting research or search and rescue.
We put them on the dash in foam with rubber band strips to keep
the monitors stable and conduct research and monitoring activities
as well as navigating in real time. They work very well in rough
bright sunlight conditions.
Lex A. Newcomb
GIS Coordinator/Paleontology
Glen Canyon NRA
Please pass along my thanks for technical help to your staff. Very professional and quick. Notebook is running well now.....Thanks again.
Tyler Swedberg
Director of Development and Agronomy
Intrawest Golf/TMS
To Rugged Notebooks, Inc
Re: Rough Rider 1
Just thought you folks would like some quick feedback on the ruggedized
laptop that we purchased from you in 2001. We've been using it
in our Landfill's scale house for 4 years without any problems.
Our landfill is a very important source of revenue for the City
and downtime is very costly. Our scale house is an extremely dirty
environment with hugh fluctuations in heat and cold. Prior to
installing your laptop, we were going through 3 desktop computers
a year due to the harsh environment. In addition to layers of
grime, many of our failed desktop computers showed signs of corrosion
In short, your ruggedized laptop has worked flawlessly and saved
us thousands of dollars in downtime and broken equipment. We are
now considering replacing "semi-ruggedized" laptops in our police
cruisers with ruggedized ones and look forward to the possibility
of working with you folks on this project as well. Thanks again
for a great product.
Sincerely,
Josh Kahan, Information Services Director (contracted)
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City of Lebanon
51 N Park St Lebanon, NH 03766 |
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-- From “Observation Post” Newspaper,
Twentynine Palms, April 15, 2005 (click
for detail)
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